This site started from a single observation: we have more technology, more data, more information systems, better communication tools — and we seem just as uninformed as ever. In some ways, the problem seems to be getting worse.

Maybe the expectations for what’s being communicated have risen. Or maybe something else is going on.

This is an investigation into what that something else might be.

Customer feedback AI Slack bot Board materials Zoom AI strategy memo Pricing update Confluence Audit findings Notion Market research Security alerts AI meeting recap Email Corporate initiatives Loom Slack AI compliance HR policies Teams Sustainability Calendar invite New projects Asana OKR review Financial close Phone Push notification AI tool eval Analyst report Jira Voice notes Town hall Vendor evaluation AI chat assist Texts Competitor news Compliance training Portal Engagement AI literacy DM thread Quick sync AI summary Exit interview Off-site CSAT score Memo 1:1 prep Regulatory update AI-drafted reply Skip-level Social mentions “We need more data.” “The numbers say to contract.” “AI will figure this out.”

What we’ve been working on.

All essays →

A few essays that introduce the publication’s central argument. Read in any order.